3D Wax Printing

We’ve invested in the latest generation of high-precision 3D wax printers from 3D Systems (manufactured in the United States) to provide the highest dimensional accuracy, consistency, and casting reliability. Our 3D wax printing is engineered around quality and accuracy first in order to meet the demands of professional jewellers and clients who need the absolute best quality, repeatable and crispy precision every single time.

Please note: We do offer wax only printing if clients require it (ie for design inspection before casting, or casting yourself).

3D Wax Printing

3D Wax Printing Processes

We take extra care to ensure the crispiest, highest-quality wax prints pre-casting.

Stage 1: Clean & Calibrate
Before starting a new build plate, the printer is thoroughly cleaned, including wiper blades, and every wax jet is tested via calibration prints. Any clogged jets are cleaned and purged until fully clear. This ensures flawless wax prints, preventing defects that could lead to re-printing, re-casting, and wasted time.

Stage 2: Hotplate Release
Waxes are carefully removed from the build plate using a dedicated hotplate. We do not use freezer “cold-shunt” methods, which risk cracks and micro-fractures in delicate waxes.

Stage 3: Solvent Dissolving
Support wax is removed through four sequential, temperature-controlled solvent baths with magnetic stirring. We avoid ultra-sonic baths for safety reasons and to prevent delicate parts from snapping. The final bath uses pure solvent to remove any remaining traces of build support wax.

Stage 4: Force Drying
Waxes are dried with cool, filtered air to ensure all solvents evaporate completely, leaving clean, dry, and crisp wax ready for treeing and casting.

We also accept customer-supplied waxes, including:

  • 3D printed wax (3D Systems, Solidscape & Flash-Forge)   
  • Pump injection waxes with less than <0.03% ash content
  • Hand-carved with less than <0.03% ash content

If supplying your own waxes to us, please ensure you have the sprue already attached to your item. The length to be approximately 10mm (we will trim it down), and for the sprue diameter to be between 3.2 - 4.1mm. Visit our CAD Tech page for more detailed information about sprue placement.

We also accept customer-supplied waxes, including:

3D Printing Technical Details

We print all of our waxes at a 16 μm (micron) layer thickness using XHD (Extreme High Definition) 1200 × 1200 × 1600 DPI resolution. This standard we provide delivers outstanding surface detail and dimensional accuracy, striking the perfect balance between quality and cost-efficiency for the jewellery industry. We refuse to use lower quality print resolution in order to save on time as our printing is about quality first.

STL File Security

The 3D Systems MJP 300W gives jewellers complete peace of mind by keeping all design files local to the printer (your designs are never uploaded to the cloud) ensuring your CAD data and intellectual property remain completely under our control. Unlike other printers from Asia, where designs are at risk of leaks, our machines meet strict US and European cybersecurity standards, safeguarding sensitive designs at every step. Combined with strict NDAs, clients can trust total confidentiality, making us the safest and most reliable choice for high-value, custom jewellery manufacturing.

3D Resin Printing/Casting: Important Information

We no longer print or cast with any resins, this includes customer supplied resins regardless of brand of resin (even those marketed as "high wax resins") and regardless of how well they are cleaned and cured. Hygrade Casting has phased out resin casting due to resin manufacturers changing the formulations of their resins and providing zero support and information to casting houses. These formulation changes have resulted with extremely poor casting results such as:

  • Printing failures
  • Miscasting
  • Porosity
  • Cracking
  • Shrinkage/Expansion in finger & stone sizing

Additionally, ongoing research has highlighted increasing health risks associated with resin exposure, and we prioritise the well-being of our workers.